- General link
- Article link
- Book link
- Business Mastery link
Resources - Chapter 12
Chapter 12 - Practice Management
Policies and Procedures
Embracing Technology
- Small Business Technology Institute - Provides information technology awareness, education, counseling and support services to businesses
- Consumer Search - Reviews product reviews, analyzes them, distills the information shoppers need and recommends which products are the best
- Paper Direct - Quality designed business stationery, brochures, certificates, and invitations printable at your desktop
- Booking Calendar - Online Appointment Book and Event/Workshop Calendar
- Appointment-Plus - On-line or internal scheduling software system
- Flash Appointments - Online appointment scheduling service
- Safe Wireless Initiative - A program of the Science and Public Policy Institute
- The Internet Digest - Article: Top 20 Tips for Beginner Bloggers by Mario Sanchez
- Resource Box - Blog: Guerrilla internet marketing tips and ideas for the small business on a budget
- Problogger - Explains blogging and helps bloggers earn money
- Blogger Forum - Support, help and tips for bloggers
Office Organization
Office Organization - Protecting Your Records
Health Insurance Portability and Accountability Act (hipaa)
Contracts
- AllBusiness - Various web resources for contracts
- NOLO - Article: Contracts 101: What Makes a Valid Contract
- Legal Docs - Prepare customized legal documents and legal forms directly online
- FindLaw - Sample Business Contracts
- The Body Worker - Article: Suggestions for Writing a Contractual Agreement with an employer or sub-contractor
- Massage Today - Article: Are You under Contract? by Jenn Sommermann, LCMT
Negotiations
- Essortment - Article: The Art of Contract Negotiation Technique
- Fearless Negotiating - Book: Fearless Negotiating by Michael C. Donaldson
- Beyond Reason - Book: Beyond Reason: Using Emotions as You Negotiate by Roger Fisher and Daniel Shapiro
Negotiations and Conflict Management
- Coward's Guide to Conflict - Book: Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run than Fight by Tim Ursiny
- Crucial Conversations - Book: Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
- Mediate - An extensive mediation information and resource center
- Nolo Press Mediation Resource Center - An online guide to mediation, includes frequently asked questions and extensive overview of dispute resolution methods
- American Arbitration Association - Information on mediation, arbitration, and all methods of dispute resolution. Articles, research data, statutes, rules, and forms available online
- National Arbitration Forum - Provides information on arbitration and conducts arbitration under a uniform code of procedure
Insurance Reimbursement
